MyMCI

In My Mobile System, First Mobile's extensive services are available to all subscribers online and
Users can view and manage their desired services:
• View profile and manage all SIM cards of the user in two simple and advanced modes
Viewing the details and instant payment of the bill and the possibility of dividing the debt and paying installments and viewing the bill payment history
• The possibility of increasing the credit of permanent subscribers in order to avoid disconnection, especially when using international roaming.
Viewing the credit balance of the SIM card by charging type and purchasing normal, super, youth and women charging types and viewing the purchase history of previous chargings
• The possibility of using the emergency umbrella service (emergency call and charging) for credit subscribers
• Viewing and managing all active packages of subscribers by type of package and service
• Purchase and activation of all the packages offered by Mobile First in the groups of Internet, conversation, SMS and combined packages and turquoise circuit.
• Activating and benefiting from incentive schemes such as birthday gifts, payment acceleration gifts, and periodical and special gifts
• Membership in Firouzaei club (customer club) and benefiting from attractive and exciting incentive plans
• Get a summary of the operation of the lines
• Credit transfer from permanent and credit lines to credit lines
• Buying a modem and SIM card
• Converting a credit SIM card to a permanent one
• The possibility of connecting and disconnecting the line and expropriating the ownership of the SIM card
• Disconnecting and disconnecting free tariff internet usage
• Removing credit lines from the blacklist of charging pin entry
• Activating and deactivating roaming services, caller ID, voicemail, call limit and advertising and notification SMS
• Viewing the active waiting voice of the user and the possibility of searching in the waiting voices and activating and deactivating the voice
• Viewing the user's active content services and the possibility of searching the provided content services and activating and deactivating the services
• View service offices around the user and the state of internet coverage on the map and the possibility of testing the internet speed
• The possibility of contacting support (conversation, SMS and email) or requesting users to contact support
• Participating in surveys and providing suggestions and criticisms
• Management of active user sessions
• Biometric entry into the system

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